IMPORTANT notes

1. If your order includes products with a stated lead time (e.g. “Ships within 1-2 weeks”), your order will only be shipped once we have received all the products in your order at our warehouse.
   If there are products marked “In stock” in your order and you would like them to be shipped separately first, you will need to place separate orders.
2. The delivery times given for means of transport are the delivery times once your parcel has left our premises. These delivery times are average values (most often observed) and cannot be considered contractual.
3. For parcel relay deliveries (Mondial Relay or Chrono-Relais), make sure that the relay you select is open, especially during periods of confinement.
4. Please note that for bulky products (Tatamis, …) delivery costs will be determined at a later date and we will send you an estimate. You can always cancel your order if these costs seem too high.