How to contact us

First and foremost, we invite you to consult our help center by clicking here

If you can’t find the answer to your question, please send an email to our customer service department at [email protected]

Your message will be forwarded to us and will automatically generate a ticket for you with our customer service department.
Your request will then be processed as quickly as possible.

You can also reach us by telephone on +33 (0)9 73 76 30 48 or +33 (0)6 78 92 11 72.

If you’re absent, please don’t leave a message but call back later or send us an email at [email protected]
If you’d like us to call you back, please let us know in your email, including your phone number, and we’ll get back to you.

Note:
To ensure that you receive customer service e-mails and that they are not considered spam, please include the address [email protected] in your contacts.

Important information:
If your request concerns a current order, please remember to quote the order number in your email, or to bring this number with you when you call. We thank you in advance.